Contact Us
Got a question about one of the casinos we've reviewed, spotted something that needs updating, or just want to flag feedback on the site? This page explains the best way to reach us and what we're able to help with.
How to reach us
The quickest way to get in touch is by email at [email protected]. We read every message and aim to reply within a couple of working days, though it can take a little longer during busier periods.
When you write in, it helps to include as much detail as possible — for example, which casino or page you're referring to, and what specifically you'd like us to look at. This lets us investigate properly rather than going back and forth on the basics.
What we can help with
- Corrections or updates to information on a review — bonus terms, licensing details, or payment methods that may have changed
- Suggestions for casinos not on GamStop or new betting sites not on GamStop that you think should be on our radar
- General feedback on how we rate and rank sites, or on the usability of webappdesigner.co.uk itself
- Questions about how our comparisons work, including how offers and welcome bonuses are presented
What we can't help with
We're an independent comparison and review site, not a casino operator, payment processor or regulator. That means we can't:
- Process deposits, withdrawals or account verification on your behalf
- Resolve disputes over a bonus, a bet, or a locked account with any individual operator — those need to go directly to the casino's own support team, since they hold the account and the funds
- Offer legal, financial or gambling advice tailored to your personal situation
If your enquiry relates to feeling out of control with gambling, or you'd like to understand exclusion tools beyond GamStop, our Responsible Gambling page is a better starting point than the contact form.
Before you write in, check these first
A lot of common questions are already answered elsewhere on the site, so you might get your answer faster there:
- Our Non GamStop Casinos 2026 - Best Online Casinos UK page covers how we assess and rank sites like Betmica, Kikibet and Betninja, plus payment methods and game types
- Our About Us page explains who runs webappdesigner.co.uk and how the site is put together
- Our Terms and Conditions page covers how the site itself operates, including how commercial relationships with operators work
A note on commercial content
webappdesigner.co.uk may earn a commission when readers sign up to a casino through links on this site. This never affects how sites are rated or ranked — our reviews and ratings are based on the same research process regardless of any commercial arrangement. If you have questions about a specific offer, such as the terms attached to a welcome bonus, the casino's own terms and conditions page is the definitive source, and we're happy to help point you in the right direction if you can't find it.
Reader feedback shapes this site
Because the world of gambling sites not on GamStop moves quickly — new operators launch, offers change, payment options shift — reader feedback is genuinely useful to us. If you've used a site we cover and something in our write-up no longer matches your experience, telling us helps keep the page accurate for the next person who reads it. You're never obligated to share personal details beyond what's needed to look into your message, and any account-specific issues are still best raised directly with the operator in question.